Help centerBookingFor travelers

The Trips tab: your bookings, directions and documents

Upcoming, past and cancelled; the status of each request; the "Your arrival" card with address, WiFi and check-in; receipts and tickets.

What shows under Trips

  • Three tabs: "Upcoming", "Past" and "Cancelled". Upcoming is grouped into "Today", "Tomorrow", "This week" and "Later"; what is happening now carries the "Now" tag.
  • Stays, experiences, services, events and restaurant tables all appear. Filter them by "Booking type" or search by name or place.
  • At the top, two shortcuts: "Passport" (your stamp map) and "Plans" (your group plans).
  • If you have reviews to write, a "You have N pending reviews" banner reminds you.

Each booking's status

  • "Waiting for the host" — request sent; you see how long the host has left to answer and can "Modify request" or "Withdraw request".
  • "Accepted · pay now" — you have a window to pay; tap "Pay now". "If you don't complete the payment in time, the spot is released."
  • "Confirmed" — paid and dates blocked.
  • "Declined by host", "Host didn't respond", "Payment not completed" and cancellations go to the Cancelled tab.
  • "Completed" — already happened; you can leave a review and share a moment.

The first card (your next trip)

Inside the details

  • Map and address: before paying the location is approximate ("Exact address after booking"); once confirmed you see the full address and the exact pin.
  • "Your arrival" (confirmed bookings only): address, "Directions" (Google Maps, and Waze if installed), meeting point, WiFi network and password, access code, parking and "Check-in instructions". The WiFi password and access code appear 24 h before ("Available 24 h before"); everything copies with one tap.
  • "Contact host" → "Send message", plus their phone if they shared it.
  • Actions: "Modify booking", "Cancel booking" (with the "Cancel by mutual agreement" option), "Leave a review", "Share moment" and "Open your booking to more people" to turn it into a plan.

Documents

  • "Download receipt" — the payment PDF, available as soon as the payment is approved.
  • "View my ticket (QR)" — for confirmed events, one QR per person.
  • If a modification raised the price you'll see "Pay the difference to apply the change" with its own deadline.

If something goes wrong on site

Need more help? Write to us at soporte@sivargo.com.