How to search for and book a stay

1. Search and filter

• In search, choose the Stays category and type the place (you can also dictate it with "Search by voice").
• Tap the Dates and Guests pills (adults, children, infants and pets) to see only what is available.
• Use "Filters" to narrow by type of place (room or entire home), property type (house, apartment, cabin, hotel, glamping…), price per night, rooms and beds, amenities, setting (beach, mountain, lake…) and extras such as "With offer" or "Superhost".
• Sort by relevance, price or "Top rated", or tap "Show map" to see results on the map.

2. Check the listing

• Photos, description, "Rooms and beds" and "What it offers".
• "Rules and policies" with the check-in and check-out times, and the cancellation policy that will be frozen on your booking.
• "Where you'll be": the location is approximate until you book; the exact address is shown afterwards.
• Reviews from other guests and the "Your host" card with a "Message" button to ask something before booking.
• The floating "Ask OlivIA" button answers with that stay's real data.

3. Dates and guests

• Tap "Book" in the bottom bar. The availability calendar opens; some listings require a minimum number of nights and the app tells you.
• Under "Guests" tap "Change" to adjust adults, children and pets. If the listing does not allow pets, the row says so.
• Tap "Continue".

4. Send the request

• On the "Request booking" screen, check the "Price details": nights, cleaning, extra guests, service fee and total. If the host has a live offer, the discount is already applied.
• You can add a message to the host (optional).
• You need to be signed in with a verified identity; if not, the app takes you to verify it.
• Tap "Request booking", read the notice ("The host has 12 h to accept — then you have 12 h to pay in the app"), tick "Understood" and tap "Send request".
• Nothing is charged at this step. The dates are not held until you pay: someone else could take them.

5. Pay once the host accepts

• You get a notification. Under Trips the booking shows "Accepted · pay now" with the time left; tap "Pay now".
• You can pay by card inside the app (pick a saved card or "Another card"; "Save for next time" is on by default) or choose "I prefer to pay on the Wompi page".
• If you have SivarGO Credits, you apply them on this screen; if they cover the total, no card is needed.
• Once the payment is approved you see "Payment confirmed!" and the booking becomes "Confirmed".

6. Your trip

If the host doesn't answer within 12 h or you don't pay in time, the request expires at no cost and you can look for another option. Never pay outside the app.