When it becomes available
- When the booking becomes "Completed" (stay, experience, service or event).
- Under Trips you'll see "You have N pending reviews" and the "Leave a review" chip on the booking. A card also arrives in the chat with the host.
- Tap the banner to see them all under "Pending reviews".
What the review includes
- Stars from 1 to 5 (Bad, Fair, Good, Very good, Excellent).
- A public comment of 10 to 1000 characters.
- An optional private note (up to 500 characters): "Only your host will see it — it doesn't show on their public profile."
- For stays, optional category ratings: Cleanliness, Accuracy, Check-in, Communication, Location and Value.
- Up to 5 photos: "Your photos help more than any description."
When it is published
Editing or deleting
- A booking review cannot be edited or deleted from the app once sent. Read it carefully before tapping send.
- If a review you received is fake or offensive, you can "Report this review" and support will look at it.
- Restaurant reviews ("Review the place") are different: one per person per venue, published instantly, and you can replace yours with "Edit my review". They require a past table reservation or a QR scan at the venue.
Host replies
After sending the review, the app offers "Share a moment": a photo or short video that stays on the place's page and on your profile.
Need more help? Write to us at soporte@sivargo.com.