How to hire a service

What you find under Services

• In search you can filter by "Mode": "Comes to you" or "Fixed location".
• The price is shown as "From $X" followed by "/ hour" or "per service" (fixed price).

Two kinds of listing

• Bookable: it has the "Book" button and is hired and paid inside the app.
• Directory (health, professionals, vehicle rental, home): it is booked like any service — "Book", pick an option, date and time and send the request; the provider accepts and it is scheduled. The difference is payment: you pay nothing in the app. You pay the package price directly to the provider, outside SivarGO, and SivarGO charges no fee or IVA. Cancelling is free for both of you. If the listing has no options to book yet, you will only see "Message the professional". SivarGO does not guarantee or intervene in that payment.

Date, time and options

• Tap "Book". If the service has several options, choose one under "Booking options".
• Pick the "Date" on the calendar and a "Time". The duration is set by the service or the chosen option (some are "All day"); you don't pick a number of hours.
• If the service serves several people, set how many under "People".
• Tap "Request booking".

Address and coverage area

Request and payment

• On "Request booking" review date, time, people and the price: "Service", service fee and "Total". The professional's offers apply on their own.
• You need a verified identity. Read the notice, tick "Understood" and send.
• Same as stays: the professional has 12 h to accept and then you have 12 h to pay from Trips with "Pay now".
• The cancellation policy can be custom (the professional sets days and percentage); you see it on the listing before requesting.

If the professional asks you to pay them directly, in cash or by transfer "to avoid the fee", don't: you lose payment and support protection. Report the conversation.