Help centerCoupons and dealsFor hosts

How to create offers and coupons (and redeem them on site)

From "My offers" you create discounts that apply automatically at booking or are redeemed with a code at your venue. You fund the discount.

Where to create them

  • In Host mode, go to "Listings" and tap "My offers".
  • Tap "New offer", pick the listing, the discount type and the validity.
  • You need verified identity.

Two kinds of coupon

  • At booking — applies automatically, no code: if the guest meets the conditions, the best live coupon is deducted at checkout. Nothing to save.
  • On site — the guest saves the offer and gets a 6-digit code and a QR. They show it at your venue and you redeem it.

How to redeem a coupon at your venue

  • From "My offers" open "Redeem coupon".
  • Type the 6-digit code the customer shows you and confirm.
  • The app tells you which offer it is and whose it is. Each code redeems only once.

Conditions you can set

  • Percentage or fixed amount, 2x1 (experiences, events and food only).
  • Validity, days and hours it applies and blackout dates (all in El Salvador time).
  • Minimum subtotal, guests or nights; total and per-person usage caps.
  • Validity is checked against the service date, not the day of booking.

Limits and who pays for the discount

  • Up to 30 live offers per host and a maximum discount of 60%.
  • Coupons never stack: the best one applies.
  • You fund the discount: it comes off your subtotal before commission and taxes are calculated. The guest fee is calculated on the discounted price.
  • If the guest cancels, the coupon becomes available to them again.

Restaurant promotions (flyers on your profile) are informational and free; they do not discount anything on their own. For a real discount, use an offer.

Need more help? Write to us at soporte@sivargo.com.