Who can cancel
What happens to the money
- Members — Every paid share goes back to its owner instantly as SivarGO Credits. Anyone who prefers cash can request a transfer from "SivarGO Credits".
- Owner — Gets whatever the booking's cancellation policy grants and, on top of that, SivarGO's service fee for that booking comes back as credit.
- If the booking has already started, the policy may refund nothing; the breakdown is shown before you confirm.
Deleting a plan
Leaving a plan as a member
- From the plan screen, tap "Leave plan".
- If you already paid your share, it isn't refunded automatically when you leave: talk to the owner so they adjust the plan or cancel your part.
If the host cancels the booking, the plan is cancelled too and everyone gets 100% of what they paid back in SivarGO Credits.
Need more help? Write to us at soporte@sivargo.com.