How to withdraw your creator money

What you need before withdrawing

• Verified identity with a document and a selfie approved by the team. Without it no money leaves the platform.
• A verified bank account in your name. Add it under "Bank accounts"; an admin reviews it and the account holder must match your verified name.
• After the account is verified there is a 48-hour security wait before the first payout to it.
• Available balance of at least $50 (money that already moved from "Pending" to "Available").

Steps to request a payout

• Open your Creator Wallet from your profile.
• Check "Available to withdraw" and tap "Request payout".
• Pick the destination account and the amount (or "Withdraw all").
• Confirm. You will see the breakdown: service fee and the net you will receive in your account.

The service fee

What happens next

• The amount is held from your balance while the request is reviewed.
• The SivarGO team processes payouts manually by bank transfer; it usually completes in 1–3 business days.
• Track it under "My payouts". While it is pending you can cancel it with "Cancel payout" and the balance becomes available again.
• You get a notification when the transfer goes out.

Why it may fail

• "Account not verified": the account is still under review or was rejected; check the details or add another one.
• "Security wait": the 48 hours since verification have not passed yet.
• "Amount too low": the minimum is $50.
• "Insufficient balance": part of your commission is still "Pending" because the booking has not been completed.

Commissions become available only when each booking is completed. If a recent booking has not ended yet, that money cannot be withdrawn yet.